Privacy Policy

Effective Date: January 8, 2025

North Shore Equipment & Supply ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, make a purchase, or submit a financing contact form. We value the trust you place in us and are dedicated to maintaining the confidentiality of your personal and financial information.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our site or submitting personal information.

1. Information We Collect

We collect information in several ways:

• Personal Information: When you fill out a contact form, register for an account, or submit a financing application, we may collect personal details such as:

  • Name

  • Address

  • Email address

  • Phone number

  • Date of birth (for financing applications)

  • Payment information (for purchase transactions)

  • Social security number (for financing applications)

  • Other financial data (for financing applications)

• Website Usage Data: We may collect non-personally identifiable information through cookies and tracking technologies, including:

  • IP address

  • Browser type

  • Pages visited on our site

  • Time spent on each page

  • Referring website URLs

• Financial Information: When you apply for financing, sensitive financial information may be processed, such as:

  • Employment status

  • Income

  • Bank account details

  • Credit history

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Process Transactions: We use personal and payment information to process orders and fulfill purchases.

• To Offer Financing: When you apply for financing, we use the data you provide to process your financing request, including verifying your identity, assessing your eligibility, and completing transactions with third-party lenders.

• Customer Support: To respond to your inquiries, provide assistance, and offer support regarding our products, services, and financing options.

• Marketing and Communication: To send promotional materials, newsletters, and offers about our products and services. You may opt-out of receiving such communications at any time.

• Website Improvement: To analyze and improve our website and user experience.

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal and financial information. These measures include:​

• Access Controls: Only authorized personnel have access to your personal and financial data.

• Regular Security Audits: We perform regular audits to ensure our systems remain secure.

4. Disclosure of Your Information

We may share your personal and financial information in the following circumstances:

• With Third-Party Service Providers: We may share information with trusted partners and service providers who assist us with processing orders, delivering services, and financing applications (e.g., payment processors, lenders, shipping providers).

• For Legal Compliance: We may disclose your information to comply with legal requirements or requests from government authorities, including subpoenas, court orders, and legal investigations.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about how you use our website. Cookies allow us to:

• Remember your preferences

• Improve site performance

• Analyze traffic

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your user experience.

6. Third-Party Links

Our website may contain links to third-party websites, including financing partners and suppliers. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly at info@nortshoreequipmentandsupply.com.

• Access and Correction: You may request to review, update, or delete your personal information by contacting us.

• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless required by law to retain it longer.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

North Shore Equipment & Supply
6001 Baumhart Rd.

Lorain, Ohio 44053
Email: info@nortshoreequipmentandsupply.com
Phone: (440) 989-9258

Disclaimer: This Privacy Policy is a template and should be tailored to meet specific legal requirements. It is recommended to consult with a legal professional to ensure full compliance with applicable laws and regulations, including data protection laws such as GDPR or CCPA.