Terms and Conditions

Effective Date: January 8, 2025

These Terms and Conditions ("Agreement") are entered into by and between Northshore Equipment and Supply ("Company," "we," "our," or "us") and the individual or entity accessing, purchasing from, or using our website and services ("Customer," "you," or "your"). By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by the terms and conditions set forth below. If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the services provided by Northshore Equipment and Supply, including purchasing equipment or supplies, you agree to comply with and be bound by these Terms and Conditions, as well as any other applicable laws, rules, and regulations. The Company reserves the right to update or change these terms at any time, and such changes will be effective immediately upon posting on this website. You are responsible for reviewing these Terms and Conditions regularly.

2. Products and Services

Northshore Equipment and Supply offers various products, including but not limited to power equipment, bulk landscaping supplies, and related accessories. All products are subject to availability, and we reserve the right to limit the quantities of any products or services we provide.

Product Descriptions and Pricing: While we make every effort to provide accurate descriptions, prices, and details of our products, we do not warrant that the product descriptions, pricing, or other content on the website are always accurate, complete, or current. In the event of an error, we reserve the right to correct the mistake and update the information accordingly.

Product Availability: Product availability is subject to change without notice. We do not guarantee the availability of any item or service. In the event that an item you ordered is out of stock, we will notify you and offer alternatives or a full refund.

3. Ordering and Payment

Order Process: To place an order with us, you must follow the order process on our website, including providing necessary billing, address, and contact information. You agree that all information provided is accurate, current, and complete.

Pricing: All prices are listed in USD unless otherwise stated and are subject to change without notice. Additional charges may apply for taxes, or other fees, which will be disclosed at the time of checkout.

Payment: By placing an order, you authorize us to charge your chosen payment method for the total amount of your purchase, including applicable taxes, and any other charges. We accept payments via credit cards, debit cards, or other payment methods specified on our website.

Refunds and Cancellations: If you wish to cancel an order or request a refund, please contact our customer service team immediately. Refunds are provided in accordance with our Return and Refund Policy, available on our website.

4. Delivery

Delivery times will vary based on location, availability of products. We strive to process orders promptly, but delays may occur due to unforeseen circumstances.

Damaged or Lost Items: If your items arrive damaged or are lost during transit, please contact us immediately at info@northshoreequipmentandsupply.com so we can assist in resolving the issue.

5. Returns and Refunds

We accept returns in accordance with our Return and Refund Policy, which can be found on our website. Please review the policy for detailed instructions on how to return products and receive a refund.

6. Use of Equipment and Supplies

Equipment Use: By purchasing power equipment from us, you acknowledge that you are familiar with the proper operation and safety precautions of the equipment. We are not responsible for any injuries or damages caused by improper use of equipment.

Bulk Landscaping Supplies: It is your responsibility to ensure that the bulk landscaping supplies purchased from Northshore Equipment and Supply are suitable for your intended use. We do not guarantee specific results from the use of these supplies.

7. Intellectual Property

All content on our website, including logos, text, images, graphics, and product descriptions, is the property of Northshore Equipment and Supply and is protected by copyright and trademark laws. You may not use, copy, modify, or distribute any content from our website without prior written permission from the Company.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Northshore Equipment and Supply shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services. Our total liability to you shall not exceed the amount paid by you for the product or service that gave rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Northshore Equipment and Supply, its affiliates, directors, officers, employees, and agents from any and all claims, liabilities, losses, damages, or expenses (including attorney's fees) arising out of or in connection with your use of our products or services, your violation of these Terms and Conditions, or your violation of any rights of another.

10. Privacy and Data Protection

Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices as described in the Privacy Policy.

11. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of Ohio, without regard to its conflict of law principles. Any legal action arising out of or relating to this Agreement shall be filed in the appropriate courts in Lorain County, Ohio.

12. Dispute Resolution

Any disputes arising out of or related to these Terms and Conditions or your use of our products or services shall be resolved through binding arbitration, rather than in court. The arbitration shall take place in Lorain, Ohio, and shall be conducted in accordance with the rules of the American Arbitration Association.

13. Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity or enforceability of the remaining provisions.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Northshore Equipment and Supply
6001 Baumhart Rd. Lorain, Ohio 44053
Phone: (440) 989-9258
Email: info@northshoreequipmentandsupply.com

Thank you for choosing Northshore Equipment and Supply!